PRIVACY POLICY

Updated on 10/02/2025
Version: 1.1

Basic Information on Data Protection

Responsible Entity: HAUSENSE DESIGN

Purpose:

• Providing online services
• Managing web user accounts
• Sending commercial communications related to our services

Legal Basis: Express consent, contract execution, and legitimate interest

Recipients: Data will not be shared with third parties, except:

• When required by law
• With companies specialized in profile analysis online marketing.

Rights: Access, rectify, delete, and exercise other rights as explained in the additional information section.

Additional Information: You can review detailed information on data protection in the clauses below.

At Hausense Design (hereinafter HAUSENSE), we strive to offer the best possible experience through our services. In some cases, it is necessary to collect certain information to achieve this. We value your privacy and are committed to being transparent about how we use your data.

In accordance with the EU REGULATION (EU) 2016/679 of the European Parliament and Council of April 27, 2016 (hereinafter GDPR), regarding the protection of natural persons in terms of the processing of personal data and the free movement of such data, and LAW 34/2002 of July 11, on Information Society Services and Electronic Commerce (hereinafter LSSI), HAUSENSE informs users that it will incorporate the personal data provided by users into an automated data file.

Our Commitment to You:

• We collect your data to improve your user experience, tailoring it to your interests and needs.
• We are transparent about the data we collect and the reasons for doing so.
• Our goal is to offer you the best possible experience. Therefore, whenever we use your personal information, we will always comply with applicable regulations, and when required, we will seek your consent.
• We understand that your data belongs to you. If you decide not to authorize its processing, you can request that we stop using it.
• Our priority is to ensure your security and treat your data according to European regulations.

For more detailed information, please review the different sections of this privacy policy.

Who is responsible for processing your data?

Company Name: HAUSENSE DESIGN
Business Name: HAUSENSE
Address: Ave. Sancho el Sabio 11. 20010. San Sebastian, Guipuzcoa. Spain.
Tax ID: ESY9993905M
Email: info@hausense.design

What Personal Data Do We Collect?

The personal data that users may provide includes:

• Name, address, and date of birth
• Phone number and email address
• Location data
• Tax ID
• Payment and refund-related information
• IP address, date and time of access, browser type, and operating system information
• Any other information you choose to share with us

In some cases, completing a registration form is mandatory to access specific services offered on the website. Failure to provide the requested personal data or accept this privacy policy may result in the inability to subscribe, register, or participate in promotions that require personal data.

Why and For What Do We Process Your Data?

At HAUSENSE, we process the information provided by interested parties for the following purposes:

• Manage orders or service contracts, whether online or in physical locations.
• Handle the delivery of information requested by users.
• Conduct commercial activities and maintain the relationship with users, as well as manage services offered through the website. This may include automated evaluations, profile creation, and customer segmentation to personalize services based on individual characteristics and needs, improving the online user experience. Additionally, to develop and manage contests, giveaways, and other promotional activities that may be organized.
• In some cases, it may be necessary to provide information to authorities or third-party companies for audit purposes, as well as process personal data from invoices, contracts, agreements, and documents to address customer claims or public administration inquiries.

We inform you that personal data obtained as a result of your registration as a user will become part of the Record of Processing Activities (RAT), which will be updated periodically in accordance with the provisions of the General Data Protection Regulation (GDPR).

Legal Basis for Data Processing

The processing of your data may be based on the following legal grounds:

• Consent of the data subject for the contracting of services and products, contact forms, information requests, or subscription to newsletters.
• Legitimate interest for the processing of our customers’ data in direct marketing actions and explicit consent for everything related to automated evaluations and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities, and handling third-party claims.
  
  

How Long Do We Keep Your Data?

We retain data for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.

Who Receives Your Data?

In some cases, and only when necessary, HAUSENSE may share user data with third parties. However, your data will never be sold to third parties. External service providers (such as payment processors or delivery companies) working with HAUSENSE may use the data to provide their services, but they are not permitted to use this information for their own purposes or to share it with others.

HAUSENSE ensures the security of personal data when it is transferred outside the company and guarantees that external service providers maintain confidentiality and adopt appropriate measures to protect personal data. These third parties are required to handle the information in compliance with data privacy regulations.

In some cases, the law may require the disclosure of personal data to public authorities or other entities. In such cases, only the data strictly necessary to comply with legal obligations will be shared.

Where Is Your Data Stored?

In general, data is stored within the European Union (EU). However, to provide services effectively, your data may be transferred to third parties outside the EU. In such cases, we ensure they offer an adequate level of protection, either because they comply with Binding Corporate Rules (BCR) or have adhered to the Data Privacy Framework (https://www.dataprivacyframework.gov/) or an adequacy decision by the relevant country.

In cases where the recipient country does not offer an adequate level of protection, the relationship will be regulated through Standard Contractual Clauses issued by the European Commission, which you can review at the following link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.

In all cases, third parties who receive personal data have demonstrated, in advance, that they have implemented appropriate technical and organizational measures to ensure its protection.

If you would like more information about international data transfers, feel free to contact us at the email addresses mentioned above. We will be happy to address your questions and provide additional details.

What Are Your Rights and How Can You Exercise Them?

You can send your communications and exercise your rights by submitting a request to the following email address: info@hausense.design.

Under the GDPR, you have the right to:

• Right of Access: Request information about the personal data we hold about you.
• Right of Rectification: Notify us of any changes to your personal data.
• Right to Erasure and to Be Forgotten: Request the deletion of your personal data after it has been blocked.
• Right to Restriction of Processing: Request the restriction of the processing of your personal data.
• Right to Object: Withdraw your consent for data processing or object to further processing of your data.
• Right to Data Portability: In some cases, request a copy of your personal data in a structured, commonly used, and machine-readable format to be transferred to another data controller.
• Right Not to Be Subject to Automated Individual Decisions: Request that no decisions be made based solely on automated processing, including profiling, that may have legal or significant effects on you.

In some cases, a request may be denied if it involves the deletion of data necessary for legal compliance.

If you have any complaints regarding the processing of your data, you can file a claim with the data protection authority.

Who Is Responsible for the Accuracy and Truthfulness of the Data Provided?

The user is solely responsible for the accuracy and correctness of the data submitted, exonerating HAUSENSE from any liability in this regard. Users guarantee and are accountable for the accuracy, validity, and authenticity of the personal data provided, and they commit to keeping it properly updated. The user agrees to provide complete and accurate information on registration or subscription forms.

HAUSENSE reserves the right to terminate any services contracted with users if the data provided is false, incomplete, inaccurate, or outdated.

HAUSENSE is not responsible for the accuracy of information not created by the company or for information attributed to other sources, and it assumes no liability for any hypothetical damages that may arise from the use of such information.

HAUSENSE reserves the right to update, modify, or delete content from its website and may limit or deny access to such information. HAUSENSE is not liable for any damage or harm that may result from errors, defects, or omissions in the information provided by external sources.

Additionally, the user certifies that they are over 18 years old and possess the necessary legal capacity to give consent for the processing of their personal data.

What Security Measures Do We Apply to Protect Your Personal Data?

HAUSENSE has adopted the legally required levels of security for the protection of personal data and strives to implement all additional technical and organizational measures available to prevent the loss, misuse, alteration, unauthorized access, or theft of the personal data provided.

HAUSENSE is not responsible for hypothetical damages or harm that may result from interferences, omissions, interruptions, computer viruses, telephone failures, or disconnections in the operational functioning of this electronic system caused by external factors beyond HAUSENSE’s control. This includes delays or blockages in the electronic system due to telephone line deficiencies, data processing center overloads, internet issues, or other electronic system failures, as well as damages caused by unauthorized third-party intrusions.

That said, users should be aware that no security measures on the internet are completely invulnerable.

Links to Other Websites

Our website https://www.hausense.design may contain links to other websites. By clicking on one of these links and accessing an external site, your visit will be subject to the privacy policy of that website. HAUSENSE assumes no responsibility for the content or privacy practices of these external sites.

How Do We Use Cookies?

The HAUSENSE website and social media accounts use cookies to optimize and personalize your browsing experience. Cookies are small information files stored on the user's device that help improve the website’s performance. The information collected through cookies helps facilitate navigation on the site and enhance the user experience. The data collected may be shared with the creators of the cookies, but it will never be associated with personal information or data that can identify the user.

If users do not wish to have cookies installed on their device, they can configure their browser to prevent the installation of these files. For more details, please review our Cookies Policy at https://www.hausense.design/cookies.

Can the Privacy Policy Be Modified?

This privacy policy may be modified. We recommend reviewing it periodically to stay informed of any updates.